Refund policy

We accept order cancellations until you receive a notification (e-mail) that your order has gone into production.

Each Custom Hockey Stick is made to your exact specifications and has your name printed on it, because of this process, we do not accept returns for a Custom Hockey Stick that has been purchased.

For cancellation / refund inquiries please send us a message to orders@customhockeysticks.ca.

For warranty requests, please submit a claim on our warranty request page.