Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information during the website experience. In most cases, during checkout of your order.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
Where and how do we contact you?
Where is your information stored and is it secure?
CCPA Privacy Rights (Do Not Sell My Personal Information) and requesting to remove your personal information.
Our customers have the right to:
Cookies and Web Beacons
Like any other website, customhockeysticks.ca uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Examples of Cookies we use:
For more general information on cookies, please read “What Are Cookies”.
CHS CUSTOM HOCKEY STICKS LIMITED follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Our website uses Facebook pixel to analyze our visitors data. The Facebook Pixel is an advertising service of Facebook Inc., 1 Hacker Way, Menlo Park, 94025, United States.
Using Facebook Pixel, previous visitors of our website can be targeted for our information and advertisements on Facebook itself. If you no longer want to receive advertisements from Facebook you can change your settings here. More information about how Facebook processes this information can be seen here.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
CHS CUSTOM HOCKEY STICKS LIMITED does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
How to contact us